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About C.B. Whittemore

About C.B. Whittemore

Flooring The Consumer History

Flooring The Consumer is a marketing blog about improving the consumer experience, particularly in flooring.


The blog was launched in June 2006. It is featured as a case study on this site with more detail on the Simple Marketing Blog.

If you're curious about our archives from 2006 to 2011, visit Flooring The Consumer.

Flooring The Consumer Explores Getting Found In-Store and Online, aka the Customer Retail Experience

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Retail Experience in the News: 2/10/12

  
  
  

Retail Experience in the NewsHere are the links and resources that caught my attention this week ending 2/10/12 related to the retail experience. Please let me know which you find most intriguing!

 

Retail Experience Ideas

12 Truths to Guide Retailing in 2012, slideshare presentation from Denise Lee Yohn based on NRF's Retail BIG Show, January 2012 

NRF12: Five traits retailers must possess to be future proof

NRF experts look at retail trends

Why JC Penney will never be great again
   

Retail Experience and the Consumer

How to make your customers love you more 

Customer-centric Retail Model Starts in marketing 

 

Integrating Offline/Online Retail Experience

Walgreens Enlists Paid Social-Media Warriors in Battle With Express Scripts 

How to handle a negative review online

Big Banks struggle to help customers on Twitter

Ralph Lauren: Tres geek - It's about using the right technology to tell a story


For previous issues of Retail Experience in the News, click on this link [and also this one].

Consider subscribing to Flooring The Consumer Blog!!

Thanks for reading and have a great weekend!

Best,

C.B.

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